http://customerservice.bigforumpro.com/feed/? Latest topics Sun, 20 Apr 2008 17:21:13 GMT 10 http://illiweb.com/fa/m/logo4.gif http://customerservice.bigforumpro.com/feed/? http://customerservice.bigforumpro.com/bad-service-f2/virgin-has-the-blues-t3.htm Pak Lah I recently travelled on Virgin Blue on a domestic flight from Sydney to Gold Coast. The check-in went fine and the lady at the counter was rather friendly and helpful. We were actually from KL en route to Gold Coast but had decided to stay a few days in Sydney. In the three days in Sydney we had done quite a bit of shopping. The whole vacation was to last three weeks, and since I was travelling with my 3 young boys aged 11, 3 and 1, along with my mom-in-law, you can imagine the amount ... Bad Service Sun, 20 Apr 2008 17:21:13 GMT http://customerservice.bigforumpro.com/bad-service-f2/virgin-has-the-blues-t3.htm#3 http://customerservice.bigforumpro.com/bad-service-f2/virgin-has-the-blues-t3.htm http://customerservice.bigforumpro.com/bad-service-f2/how-bad-can-it-get-t2.htm Chrome Was at a restayrant the other day. Waited to get attention of the waiters. Three of them standing near the cashier chatting away. Finally one came over and handed me the menu while facing her colleagues still carrying on with their conversation. Had to wait until they finished their "chat" before I could place my order. What happened to "Customers first policy"? Bad Service Fri, 04 Apr 2008 19:14:17 GMT http://customerservice.bigforumpro.com/bad-service-f2/how-bad-can-it-get-t2.htm#2 http://customerservice.bigforumpro.com/bad-service-f2/how-bad-can-it-get-t2.htm http://customerservice.bigforumpro.com/good-service-f1/great-assistance-from-australian-high-comm-t1.htm Admin I recently had the good fortune of having spoken to an Aussie High Comm staff whose service was excellent. She was helpful, attentive and kept her word when she said she would get back to me by a certain time. Keep up the good work. Good Service Fri, 04 Apr 2008 18:42:33 GMT http://customerservice.bigforumpro.com/good-service-f1/great-assistance-from-australian-high-comm-t1.htm#1 http://customerservice.bigforumpro.com/good-service-f1/great-assistance-from-australian-high-comm-t1.htm